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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $75 per person over the age of 18. Everyone over the age of 18 must apply. There is also a one-time $150 admin fee. The application fees are non-refundable.

Applications may be found online. Contact our office for more information. 

The resident is responsible for all of their utilities. We set up your water, trash and sewer for you. It will be added in on top of your rent. You are responsible for setting up your own electricity. We highly recommend Green Mountain Energy.

$300 for any size apartment. Keep in mind though that security deposits can vary depending on qualifying criteria. 

Rent is always due on or before the first of the month. What day of the month am I liable for a late charge? Rent is always due on the first and 10% of the rent is charged as a late fee is charged on the 5th of every month (even Sundays and holidays).

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Each pet will then require a one-time, nonrefundable $300 pet fee. Monthly pet rent is $35 per pet. Breed restrictions apply, please contact the office.

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

You can utilize the outdoor kitchen or grills scattered throughout property.

If you are locked out during business hours, you can come to the office to be let back in your apartment.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

Didn't find an answer?

Our team is always ready to answer your questions.